Terms and Conditions
Effective Date: May 6, 2025
Last Updated: May 6, 2025
Welcome to Abthentic ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website www.abthentic.com ("Site") and the purchase and use of our abdominal EMS trainer massagers ("Products"). By accessing the Site or purchasing from us, you agree to be legally bound by these Terms. If you do not agree, please do not use our Site or purchase our Products.
1. Eligibility
You must be at least 18 years of age or the legal age of majority in your country of residence to use this Site or purchase our Products. By using the Site, you confirm that you meet these requirements.
2. Products and Intended Use
Our abdominal EMS trainer massagers are consumer-grade electrical muscle stimulation devices intended for aesthetic muscle toning and fitness support.
Important Notices:
These Products are not medical devices.
They are not intended to diagnose, treat, cure, or prevent any disease.
You should consult your physician before using EMS technology, especially if you have a pre-existing condition, pacemaker, epilepsy, heart disease, or are pregnant.
Use only as directed in the instruction manual.
Abthentic shall not be held liable for misuse or non-recommended use of Products.
3. Ordering and Payment
Orders are subject to availability and acceptance.
All prices are listed in [your preferred currency] and may include or exclude applicable VAT, GST, or sales tax depending on location.
We accept major credit/debit cards, PayPal, and other approved secure payment methods.
You agree to provide accurate billing and shipping information.
Orders may be refused or canceled at our discretion (e.g., in cases of fraud or pricing errors).
4. Shipping and International Delivery
We offer worldwide shipping.
Delivery timeframes vary by location and shipping method and are estimates, not guarantees.
You are responsible for any customs duties, import taxes, or fees incurred upon international delivery.
Abthentic is not responsible for delays caused by customs or carriers.
5. Returns and Refunds
We offer returns in compliance with international consumer protection laws (e.g., the EU Consumer Rights Directive, UK Consumer Contracts Regulations, U.S. e-commerce laws).
Eligibility for Returns
You may return unused and unopened Products within 15 days of delivery.
Contact support@abthentic.com to request return authorization.
Products must be returned in their original packaging.
Refunds
Refunds are issued to the original payment method once returned Products are received and inspected.
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item or defective unit).
Return shipping costs are the responsibility of the customer unless otherwise agreed.
6. Warranty
Abthentic offers a limited 1-month warranty from the date of purchase covering manufacturing defects.
What’s Covered:
Malfunctions not caused by user error
Manufacturing-related defects
What’s Not Covered:
Normal wear and tear
Damage due to misuse, modification, or failure to follow instructions
Water or liquid damage (unless otherwise specified as waterproof)
To initiate a warranty claim, contact support@abthentic.com with your order number and a description of the issue.
7. Intellectual Property
All content on this Site (including text, graphics, logos, product images, videos, and trademarks) is the intellectual property of Abthentic or its licensors and is protected under international copyright and trademark laws.
You may not:
Copy, reproduce, distribute, or exploit any content without express permission.
Use any Abthentic trademark without prior written approval.
8. User Conduct
By using our Site or purchasing Products, you agree:
Not to use the Site or Products for any unlawful purpose.
Not to interfere with the Site’s functionality or violate its security.
Not to impersonate another user or provide false information.
We reserve the right to terminate access to the Site or cancel orders at our discretion if violations occur.
9. Limitation of Liability
To the maximum extent permitted by law, Abthentic is not liable for:
Indirect, incidental, or consequential damages
Losses arising from misuse of our Products
Personal injuries, allergic reactions, or other medical events arising from use of EMS devices
Our total liability for any claim shall not exceed the amount paid for the specific Product.
10. Indemnification
You agree to indemnify and hold harmless Abthentic, its officers, employees, affiliates, and suppliers from any claims, damages, losses, or legal costs arising from:
Your use of the Site or Products
Your breach of these Terms
Your violation of third-party rights
11. Privacy and Data Protection
We respect your privacy and process personal data in accordance with international privacy laws, including:
GDPR (EU)
CCPA (California)
UK Data Protection Act
PIPEDA (Canada)
Please refer to our Privacy Policy for full details on data collection, storage, and usage.
12. Third-Party Services
We may use or link to third-party platforms or services (e.g., payment gateways, shipping carriers). We are not responsible for the privacy policies, content, or actions of these third parties.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of [Insert jurisdiction: e.g., United Kingdom, United States (Delaware), or a neutral international option], without regard to its conflict of law principles.
You agree that any disputes arising under these Terms shall be resolved exclusively in the courts of that jurisdiction unless otherwise required by local consumer law protections.
14. Force Majeure
We are not liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, labor disputes, internet outages, or government actions.
15. Modifications
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the revised Terms.
16. Contact Us
For questions or concerns regarding these Terms, please contact us:
Abthentic
📧 Email: support@abthentic.com
🌐 Website: www.abthentic.com